Privacy Policy
At Geneza School of Design ("Geneza", "we", "us" or "our"), we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains what information we collect when you use our website, purchase a course, contact us or use our services, and how we use and protect that information.
1. Information We Collect
Depending on how you interact with Geneza, we may collect:
Your name
Email address
Phone number, where provided
Account and login information
Course enrolment and participation information
Payment and transaction details
Information you provide when contacting us
Course assignments, projects or feedback you choose to submit
Information you provide through forms, surveys or other interactions with us
When you visit our website, we may also automatically collect information such as your IP address, browser type, device information, pages visited and information about how you use our website.
2. How We Use Your Information
We use your information to:
Process course purchases and enrolments
Provide access to courses and learning materials
Manage your account
Communicate with you about your course or purchase
Provide customer and student support
Issue certificates where applicable
Improve our courses, website and services
Respond to enquiries and requests
Send marketing communications where you have given permission or where permitted by law
Protect our website, services and users
Meet our legal and regulatory obligations
We only collect information that is reasonably necessary for these purposes.
3. Marketing
We may occasionally send you information about Geneza courses, events, resources, offers and other updates.
Where required, we will ask for your consent before sending marketing communications.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us at:
Unsubscribing from marketing communications will not stop essential communications relating to a course, purchase or account.
4. Payments
Payments may be processed through third-party payment providers.
We do not generally store your full payment card details ourselves. Payment providers process your payment information according to their own privacy policies and security practices.
5. Who We Share Your Information With
We do not sell your personal information.
We may share information with trusted service providers where necessary to operate Geneza and provide our services. These may include providers of:
Payment processing
Website hosting
Course and learning platforms
Email and communication services
Analytics and website performance services
Customer support and technology services
We may also disclose information where required by law or where necessary to protect our legal rights, users or services.
6. Cookies
Our website may use cookies and similar technologies to keep the website working, understand how visitors use it and improve our services.
Some cookies may be necessary for the website to function. Where required, we will ask for your permission before using non-essential cookies.
You can also manage cookies through your browser settings.
If we use analytics or other third-party tracking tools, these providers may collect information in accordance with their own privacy policies.
7. How We Protect Your Information
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
However, no online service can be guaranteed to be completely secure.
8. How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing our services, maintaining appropriate business records and meeting legal or regulatory requirements.
When information is no longer required, we will take reasonable steps to securely delete or anonymise it.
9. Your Rights
Depending on where you live and the laws that apply to you, you may have rights relating to your personal information, including the right to:
Ask for a copy of your personal information
Ask us to correct inaccurate information
Ask us to delete your information in certain circumstances
Object to certain uses of your information
Ask us to restrict certain processing
Withdraw consent where we rely on your consent
Object to direct marketing
To exercise your rights or ask a question about your information, contact:
We may need to verify your identity before processing certain requests.
10. International Data Transfers
Some of the technology and service providers we use may process information outside the country where you live.
Where this happens, we will take appropriate steps to ensure your information receives appropriate protection in accordance with applicable data protection laws.
11. Third-Party Services
Our website and courses may contain links to third-party websites, software or services.
These services have their own privacy policies, and Geneza is not responsible for how third parties collect or use your information.
We recommend reviewing their privacy policies before providing them with personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology or legal requirements.
The latest version will always be available on our website, with the date of the latest update shown at the top.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
Geneza School of Design
Email: genezatraining@gmail.com
Website: https://www.genezaschoolofdesign.com/
14. Complaints
If you have concerns about how we have handled your personal information, please contact us first at:
If you are in the UK, you may also have the right to complain to the Information Commissioner's Office (ICO).
If you are in Nigeria, you may also have the right to complain to the Nigeria Data Protection Commission (NDPC).
We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal information.